1. INTRODUCTION
This plan provides a structured approach to identifying, responding to, and learning from security incidents involving Abstra. The objective is to effectively manage and mitigate risks to information and infrastructure associated with Abstra framework and cloud service.
2. SCOPE
The policy applies to any security incidents that directly or indirectly affect Abstra, its infrastructure, or its stakeholders, going beyond merely cyber incidents to include physical and personnel security incidents.
3. INCIDENT RESPONSE PROCESS
3.1. Preparation: Maintain the necessary tools, contacts, and procedures to respond effectively to incidents.
3.2. Identification: Detect and acknowledge the occurrence of a security incident promptly.
3.3. Containment: Isolate the affected systems to limit the spread of impact and prevent further damage.
3.4. Elimination: Identify the cause of the incident, remove it from affected systems, and ensure vulnerabilities are patched to prevent reoccurrence.
3.5. Recovery: Restore impacted services or data from secure backups, confirm normal operations have been restored, and monitor for any anomalies.
3.6. Lessons Learned: Conduct a post-incident review to identify what went wrong and what went well. Make necessary improvements to prevent repeat occurrences.
4. ROLES AND RESPONSIBILITIES
4.1 Incident Response Team: Responsible for initial analysis, escalation, establishment of incident command, containment, recovery, communication and coordination with the stakeholders.
4.2 Management Team: Provides strategic guidance and oversight, ensures resources are available, and makes significant incident-related decisions.
4.3 HR/Legal/Public Relations: To address legal implications, personnel issues, and manage communications with external parties including the media if necessary.
5. INCIDENT CLASSIFICATION AND PRIORITIZATION
Incidents will be classified and prioritized based on factors such as impact, potential damage, and threat level. This system will help identify the severity of incidents and prioritize our response.
6. REPORTING
All suspected or actual incidents should be reported as soon as possible to the Incident Response Team. Details to be included are - nature of the incident, when and how it was identified, and any immediate actions taken.
7. TRAINING
Regular training and drills will be conducted to ensure all staff are capable of responding effectively to a security incident.
8. REVIEW AND IMPROVEMENTS
The Incident Response Plan must be reviewed at least annually and after any significant incident to ensure its effectiveness and relevance. Necessary improvements will be identified and implemented promptly.
This plan, inpartnership with our broader security policies and procedures, provides a robust response framework to manage and mitigate security incidents. It is vital that every member of the Abstra community understands their role within this process. Remember, the effectiveness of this plan relies heavily on the actions and decisions of individuals at all stages of an incident.
