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How Mercos cut 70% of accounts payable work with invoice processing automation (and proved finance can build too)

“Wait… why are we still doing this manually?”

That was the question Jonattan Fenrich, FP&A Lead at Mercos, kept running into. Hundreds of invoices, all landing at once. Each one needing to be opened, read, classified, and keyed into the ERP. By hand. Every month.

For most mid-sized finance teams, month-end close still means long hours, spreadsheets, and inboxes full of PDFs. At Mercos, the team asked a simple question: what if we didn’t have to open every single invoice? That’s what led them to rethink their process, and rebuild it with accounts payable automation.

Here’s the story of how an overwhelmed finance team turned into a scalable finance operations engine.

TL;DR

Company: Mercos (B2B sales tech, ~150 employees)

Team: Finance team, ~10 people

Pain: Manual invoice processing created overtime and delays

Automation: End-to-end accounts payable automation using Abstra

Result: 60% faster AP processing, 70% automation coverage, and near-zero errors

Tools used: Granatum ERP, Gmail, Google Drive, Python, Slack

Meet Mercos: The team behind the change

Mercos is a 150-person B2B software company helping clients streamline order and sales management.  Internally, the company is just as focused on efficiency. They use Granatum for finance and have been investing in automation to scale without bloating headcount.

+8,7k customers

+52k users

+250 integrated ERPs

$15.3B USD moved annually through Mercos

With a lean team and growing compliance needs, Mercos needed scalable finance operations.

Carlos Marian, CFO, and Jonattan Fenrich, FP&A Specialist, have been leading the charge. Their goal? Give analysts the tools to automate manual work and focus on what really matters: control, cash flow, and insights.

"We're not trying to scale by adding more people, we're trying to scale by getting smarter. That means automation at the core of finance." — Carlos Marian, CFO

Why now: The moment that broke the process

Every month-end, things piled up:

  • ~400 invoices
  • Dozens of manual forms
  • One analyst working late

Jonattan described it simply: “It was work with a lot of clearly automatable tasks.” Documents arrived by email. Each had to be opened, read, renamed, entered into Granatum, and saved into Google Drive.

  • Most of the documents received/entered were invoices (NFs).
  • There are other types of documents, such as bills and tax guides, but they represent a smaller share of the total volume.

Instead, they decided to prototype something better, and prove automation could handle the load.

The automation: What we built together

They started with AP, the biggest source of manual work.

Mercos didn’t want another tool to manage. They wanted to build their own AP automation tool, something flexible, fast, and finance-led.

So they used Abstra to build one core flow for invoice processing.

Here’s how it works:

*Some invoices (NFs), even when posted automatically, require manual completion. For example, occasional expenses (where no standard is registered in the allocation table) and cost splits (which depend on specific criteria).

  • 📥 Input: Incoming invoices (PDFs) received via Gmail
  • 🤖 Abstra automates:
    • Extracting attachments
    • Validating if the file is an actual invoice
    • Extracting fields like Tax ID, amount, and issue date
    • Launching data into Granatum ERP
    • Sending alerts via Slack
  • 📤 Output: Clean, structured invoice data and documents, automatically synced with ERP and ready for AP review

That’s it. This end-to-end workflow is a real example of automated invoice entry in action. Jonattan built and tested everything himself, no devs needed.

"This wasn't plug-and-play. It was thoughtful design. And it worked."

It took just under 2 months to get from idea to production. That included prototyping, validation, and migrating the full flow into production using Abstra.

AI played a key role throughout this flow. Abstra uses AI models to read and extract invoice data like Tax ID, value, and issue date, removing the need for templated OCR or manual mapping. But more than that, AI also supports the finance team during development.

Jonattan used Abstra’s hybrid builder, which combines natural language prompts, drag-and-drop logic, and Python, to write and test code faster, without being a developer. That means faster prototypes, fewer bugs, and a better feedback loop.

The results: Measurable, immediate, and ongoing

Here’s what changed after automating accounts payable with Abstra:

What used to take 7 minutes now takes about under 3. And most importantly, analysts no longer touch 70% of incoming invoices.

"We saved hours per week, but more importantly, we got our team thinking differently."

The automation gave the team a sense of evolution. It unlocked new ideas and helped shift their mindset toward continuous improvement.

Metric
Before
After
Avg. task time (invoice)
7.5 min
~3 min
Manual launches/month
~400
~100
Slack alerts
Human-in-the-loop
Analyst doing copy-paste work
Analysts review exceptions, not everything

What used to take 7 minutes now takes about under 3. And most importantly, analysts no longer touch 70% of incoming invoices.

"We saved hours per week, but more importantly, we got our team thinking differently."

The automation gave the team a sense of evolution. It unlocked new ideas and helped shift their mindset toward continuous improvement.

“It’s inspired new ideas to improve routines and eliminate more manual steps. We’re starting to think in automation-first.”

Why it worked: Finance-led, not IT-led

This wasn’t a dev-heavy rollout. Jonattan built and tested the AP workflows himself.

What really made this click was the combination of flexibility (Python) and guidance (AI). With Abstra’s AI-powered interface, the team could generate and adjust code, ask for help in natural language, and iterate quickly, all without relying on engineering. It turned finance analysts into builders.

That shift in capability is what unlocked the team’s ability to build and maintain automations on their own. And it’s a big reason why this worked, not just as a workflow improvement, but as an operating model change.

Only one integration point, Gmail configuration, required light support from IT and Google Workspace partners. Everything else was built and maintained internally.

Plus, it wasn’t just the tool. It was the mindset:

  • They experimented early
  • They weren’t afraid to ship v1
  • They gave analysts the tools to build

Abstra gave them the structure to test, tweak, and deploy quickly.

“Even with little Phyton programming knowledge, I can lead this thanks to my background and Abstra’s support. That’s a game changer.”

What's next for Mercos

Now that AP is automated, they’re not stopping. Mercos is already experimenting with:

  • Automated invoice payment workflows
  • Automatic invoice organization in Google Drive
  • Automation of partner commission calculations and payments
  • Automating budget reallocation approvals
  • Automated financial report generation

Plus, they’re also training the other team members to build their own automations. This is becoming the default way of working.

A smarter model for scaling finance

The finance team at Mercos isn’t trying to build a robot army. They’re building something more powerful: a team that owns its automation.

They’ve proven that invoice automation software can do more than save time, it can change how a team works. And with Abstra, they’ve done it without extra headcount, IT dependencies, or compromise.

“We’re turning the finance team into a product team. One that builds, tests, and scales ops without depending on anyone.”

Carlos has a clear vision. ERP is the system of record. But intelligence, that should live in the finance team. His plan is to eliminate all manual data entry in AP by the end of the year, then expand automation across the finance stack.

Carlos Marian
CFO

“What we saw with Abstra wasn’t just automation; it was intelligence embedded into our financial workflows.”

Want to automate your AP process?
If you’re still manually launching invoices or rechecking PDFs at month-end, there’s a better way.

👉 Book a teardown to see how AP automation tools like Abstra can reduce your team’s workload by 40%.

Or check out our finance automation library to see what’s possible!